Management & Customer Care Management Courses  Supervision & Appraisal  Stress Management  Work Place Mediation  Motivation  Goal Setting  Life Skills  Management Skills  Coaching for Success  Assertiveness Presentation Skills  Communication  Creative Problem Solving  Mentoring  4-Day Manager/Supervisor  Health & Safety   Behaviour Based Health & Safety  Systems Training  Advanced Care Planning  (for Management/Supervisors) Customer Care  Customer Service Skills  Customer Relations  Communication  Sales  Interview Techniques  Retail Training  Customer Care  Team Building Copyright © smithandpauldesign Safer Recruitment                                Dementia Skilled Practice Level                                                                  Modules 1 – 5 (2 day course)